Refund Policy

1. Before Work

Full refund if translation not commenced. Direito de livre resolução: 14 days per DL 24/2014.

2. During Work

Analysis complete: 15% retained. Draft delivered: 50% retained. Final delivery: quality revision, not refund.

3. Quality

Free corrections within 14 days of delivery.

4. Processing

5-10 business days via Stripe. Updated: March 2026.